1. Eligibility for Refunds
Gig Transactions: Refunds apply only if the freelancer fails to deliver the agreed service. Refunds are credited to the client’s MikroGigs wallet.
Non-Refundable Payments: Ads, subscriptions, pro packages, and premium features are strictly non-refundable.
2. Refund Process
Clients must request a refund within 7 days of the expected delivery date. Our team investigates and resolves within 10 business days. Validated refunds are credited to the client’s wallet.
3. Non-Refundable Payments
Payments for ads, subscriptions, pro features, and wallet funding cannot be refunded.
4. Disputes and Resolution
MikroGigs mediates disputes and makes final, binding decisions based on submitted evidence.
5. Changes to This Policy
This policy may be updated from time to time. Continued use of MikroGigs implies acceptance of changes.
6. Contact Us
For refund inquiries, email us at [email protected].